Serving New York City7:00 AM to 1:00 AM ETEvery Day

Rodent Control in New York City

Brooklyn, Queens, Manhattan, the Bronx and Staten Island.

7:00 AM to 1:00 AM ET • Every Day

Short answerNYC Rodent Control serves all five boroughs. Buildings, blocks and City rules differ across them, so the inspection looks at the building, the ground line and the surroundings.

The Five Boroughs

Row of brownstone townhouses on a tree-lined Brooklyn-style street (illustrative image)

Brooklyn

Brownstones, rowhouses, converted industrial buildings and busy commercial streets.

Attached houses on a tree-lined Queens-style street (illustrative image)

Queens

Attached houses, garden apartments, mixed use avenues and waterfront edges.

Technician inspecting a dark basement with a flashlight near a utility area (illustrative image)

Manhattan

Prewar apartment buildings, tenement walk ups, restaurants and deep cellars.

Brick apartment buildings with fire escapes on a Bronx-style street (illustrative image)

The Bronx

Prewar apartment corridors, private homes, industrial and food supply areas.

Low density houses on a Staten Island-style street with a bridge in the distance (illustrative image)

Staten Island

Low density housing, garages, yards and green edges.

What Makes NYC Rodent Work Different

Buildings share walls and cellars. Older masonry cracks. Restaurants and shops add food and waste. And the City has its own rules: the Health Department inspects after 311 complaints, owners must keep properties free of rats, and buildings with three or more apartments have annual pest inspection duties.

Read the 311 guide, landlord guide and rat data guide.

Not sure what you are dealing with? An inspection finds the source and sets the scope.

Questions and Answers

How do I report a rat problem in NYC?

Use 311, online or by phone, and give the exact address and where on the property you saw activity. The Health Department cannot inspect without enough location detail, and it can only inspect areas it can reach. If the problem is inside an apartment, basement or backyard, include contact details so an inspector can arrange access.

Who handles rats or mice in a NYC rental?

In most NYC rentals the owner is responsible. City rules require property owners to keep buildings free of rats, and owners of buildings with three or more apartments must also address pests inside apartments under Local Law 55. Tell the landlord or managing agent in writing, keep a copy, and use 311 if nothing happens. This is general information, not legal advice.

Still Seeing Rats or Mice?

Activity that keeps coming back usually means the source or the entry route is still open. More traps do not fix that. An inspection looks for where they are getting in and what is drawing them.

347-795-3007  •  7:00 AM to 1:00 AM ET • Every Day

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