Rodent Inspection
Where every rodent job starts.
Rodent Control
Emergency Rodent Removal in NYC
If a rodent is loose in a living space, a restaurant kitchen or a place where children or food are involved, call. Phone lines are open 7:00 AM to 1:00 AM ET, every day.
Short answerEmergency rodent removal is for urgent situations such as a live rodent indoors, a dead animal odor, or activity in a food area. Call during posted hours. We do not promise response times, and scheduling depends on availability and location.
When to Call Right Away
A live rodent inside a home or food area, fresh droppings in a kitchen or food storage, a dead animal smell that is getting stronger, or activity in a building with young children or vulnerable residents.
What to Do Until Someone Arrives
Keep food sealed, keep children and pets away from the area, do not handle rodents or droppings with bare hands, and do not block holes you have not inspected. Food businesses should stop handling food in the affected area and document what they found.
What Happens Next
The same inspection first approach applies. The first step is finding what is happening and how it started, then removal and follow up matched to the findings.
Not sure what you are dealing with? An inspection finds the source and sets the scope.
Questions and Answers
What should a restaurant do after finding rodent droppings?
Stop food handling in the affected area, protect food and food contact surfaces, and photograph what you found with the date and location. Do not just wipe it up and carry on. Get an inspection to find where the activity comes from, then clean with proper precautions and keep dated records of each step you take.
What causes a dead rodent smell, and how long does it last?
A rodent that dies inside a wall, ceiling or crawl space can cause a strong odor until the source is found and removed. How long it lasts depends on the size of the animal, the temperature and the airflow, so no honest timeline fits every case. The fix is locating and removing the source, then cleaning the area.
What can I do right now while waiting for an inspection?
Store food, pet food and dry goods in sealed hard containers. Keep garbage in sealed bins and take it out close to pickup time. Clear clutter and boxes off floors and away from walls. Note where you see droppings, gnaw marks or hear noise, and photograph them. Avoid blocking runways or sealing holes you have not inspected, because that can trap animals inside.
Related pages
Dead Rodent Removal
Finding and removing the source of the odor.
Rodent Sanitation & Cleanup
Cleaning droppings, nests and contamination.